User Fees

    Depositing Funds into myCitadel Wallet

Fees
Time
   EFT-Electronic Funds Transfer Deposit (Online Bank
   Transfer Deposit) (Available for customers in Canada,
   Germany and Spain)
Free!
1-3 Business Days
   ACH/Electronic Check Deposit
Free!
5 Business Days
   Instant ACH/Electronic Check Deposit
   6.9% of Deposit Amount
Instant
   Secureswipe with PIN-Debit Card Deposit
   (Available for customers in the U.S.)
Free!
Instant
   Secureswipe with Signed Debit Card Deposit
   (Available for customers in the U.S.)
Free!
Instant
   Secureswipe with Credit Card Deposit
   (Available for customers in the U.S.)
Free!
Instant
   Credit Card Deposit (Non-Swiped)
   (Available for customers in the U.K.)
   4% of Deposit Amount  
Instant

 

    Transferring Funds to Merchants

Fees
   Merchant Payments (Transferring Funds to a Merchant)
Free!

 

    Withdrawing Funds from myCitadel Wallet

Fees
   Withdraw to Bank Account
   (Available for customers in the U.S. and Canada)
Free!
   Withdraw by Paper Check (Sent by First Class Mail)
$2.00 / €2.00 / £2.00
   Withdraw by Paper Check (Sent by Federal Express Courier)
$20.00 / €20.00 / £20.00

*Note: Balance available for withdrawal does not include pending deposits.

    Other Transaction Fees

Fees
   Overdraft Fee / Administration Fee
$30.00 / €30.00 / £30.00
   Non-Sufficient Funds (NSF) Fee
$30.00 / €30.00 / £30.00

 

  
 
     
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